FAQ
Who are we?
We are a cannabis delivery company servicing Albany, NY and most surrounding areas. Whether youre a resident or in town visiting you can contact us and order anything off the menu!
**** MUST BE 21+ ****
Am I able to look at products before purchasing?
Absolutely! Our drivers can show you different products in person so you can make a better decision on what you want (this will be easier when the storefront opens as all our products will be out for display). Call or text us to set up a meeting!
How do I place an order?
There is a few ways you can place orders with ECR
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Right through this website
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Call or Text (518) 727-5867
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Instagram page
Do you offer contactless delivery?
Yes! If you are paying with Venmo, Cash App, Stripe, Apple Pay or Zelle then we can drop your package off right in your mailbox, front porch or wherever you tell us is best.
Is there a cut off time for same day deliveries?
Yes, in order to get same day delivery your order must be placed by;
Monday - Friday 3pm
Saturday 12pm
Sunday CLOSED
** This is subject to change at any moment based on inventory and volume of deliveries that day **
Do you have any specials?
Glad you asked! We have daily specials and sometimes have products on sale (keep an eye out on the website for sales).
Munchie Monday
$1 of 100mg, $2 off 250mg, $3 off 500mg, $5 off 1000mg, $7 off 2500mg
$5 off mushroom bars
** Free 1000mg edible with every order totaling $100 or more **
Terpene Tuesday
$5 off all cartridges (no limit)
$5 off terpene ml
** Free cartridge with $250 or more purchase **
Wonderful Wednesday
$10 caviar joints
$10 grams of live resin (no limit)
$10 distillate grams
Thirsty Thursday
20% off all drinks
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Flower Friday
$5 off half ounces
$10 off ounces
** Free joint with $100 or more purchase **
Shatterday
$5 off all concentrate grams (no limit)
** Free caviar joint with $100 or more purchase **
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NO DISCOUNT CODE NEEDED ALL PRODUCTS ARE ADJUSTED WITH PRICE FOR THAT DAY
All free products/flavors are chosen by the bud tender
While supplies last!
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*** DEALS CANNOT BE APPLIED TO ITEMS ON SALE ***
Do you have a delivery fee?
Yes, here’s the breakdown…
** choose your correct delivery area at checkout **
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City Of Albany:
$0
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Colonie / Delmar / Guilderland / Latham / Menands / Rensselaer / Slingerlands / Watervliet:
$10 delivery fee
($150+ orders qualify for free delivery)
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Altamont / Clifton Park / Cohoes / E. Greenbush / Rotterdam / Schenectady / Troy / Voorheesville
$15 delivery fee
($200+ orders qualify for free delivery)
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Ballston Spa / Malta / Mechanicville / Ravena:
$20 delivery fee
($250+ orders qualify for free delivery)
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Hudson / Queensbury / Saratoga:
$25 delivery fee
($300+ orders qualify for free delivery)
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** If you don’t see your area listed, contact us and we can try to figure out a delivery there (not guaranteed) **
What happens if I don’t like the products I received?
This is a rare case but sometimes happens. We suggest looking at everything when the delivery driver brings your order but in the chance its just a contactless delivery you can call or text us with your issue and we will resolve it the best we can!
What happens after I place my order?
After your order is placed you will receive a text message from us to confirm your order and give you a timeframe for delivery (or you can let us know a better time for you if the time we give does not work for you).
How long does it take to get my order?
Depending on the area it’s being delivered to and how busy it is that day, it could take anywhere from 15 minutes to a few hours to arrive to you (you will be given a time frame in the confirmation text). Drivers start delivering at 11am.
*** If you need a rushed delivery before 11am or before you leave on vacation, etc , send us a message and we can accommodate you the best we can! ***
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If it has to be mailed it can take anywhere from 1 to 3 days to arrive.
What forms of payments do you accept?
Cash
Credit / Debit
Venmo
Cash App
Zelle
Apple Pay
I don't want to pay for my order before it arrives, is that ok?
Yes, that is perfectly fine! You do not have to pay up front right after the order is placed. You can pay when the driver shows up using any of the payment options.